PRIVACY POLICY
Sticky Biz respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website, place an order or contact us.
By using this website, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following personal information:
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Name
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Email address
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Phone number
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Billing and shipping address
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Order details and order history
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Artwork and files you upload
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Communications between you and Sticky Biz
Payment information is processed securely by third-party payment providers. Sticky Biz does not store full payment details.
HOW WE USE YOUR INFORMATION
Your information is used to:
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Process and fulfil orders
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Provide proofs and artwork approvals
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Communicate about your order or enquiry
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Send invoices, confirmations and tracking details
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Provide customer support
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Improve our products, services and website
We do not sell, rent or trade your personal information.
DISCLOSURE OF INFORMATION
We may share your information with trusted third parties only when necessary, including:
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Australia Post (for shipping and delivery)
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Payment processors (for secure transactions)
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Website and hosting providers
These parties are required to handle your information securely and only for the purpose provided.
ARTWORK & FILE STORAGE
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Customer artwork remains the property of the customer
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Files are stored only as long as required to complete orders, provide support or meet legal obligations
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Artwork may be deleted after a reasonable period
COOKIES & WEBSITE DATA
Our website may use cookies and similar technologies to:
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Enable core website functionality
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Improve user experience
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Analyse website traffic and performance
You can disable cookies in your browser settings if you prefer. Some website features may not function correctly if cookies are disabled.
MARKETING COMMUNICATIONS
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We may contact you regarding your order or enquiry
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Marketing emails will only be sent if you have opted in
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You may unsubscribe from marketing communications at any time
DATA SECURITY
Sticky Biz takes reasonable steps to protect your personal information from misuse, loss or unauthorised access.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
ACCESS & CORRECTION
You may request access to, or correction of, your personal information by contacting us.
We will respond to requests within a reasonable timeframe.
AUSTRALIAN PRIVACY PRINCIPLES
Sticky Biz complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Nothing in this policy limits your rights under Australian law.
CHANGES TO THIS POLICY
This Privacy Policy may be updated at any time.
The version published on our website at the time of use applies.
CONTACT US
For privacy-related enquiries or requests, please contact: